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Congratulations! Your order qualifies for free shipping You are $150 away from free shipping.

Delivery & Collection

Delivery

  • We charge a flat delivery rate of $9 per location. Enjoy complimentary shipping when you spend a minimum of $150.

  • You will receive your package within 3-5 working days, and will be notified via e-mail of your delivery details.

  • If no one is available to receive your package at the time of delivery, our delivery provider will call the number provided for further instructions. If we are unable to contact you, your order will be left at a safe place at the delivery address (for example, a shoe rack, the building reception or front doorstep). A photograph of the location in which it has been left will be sent via email or mobile for reference. Please note that we will bear no responsibility for any loss or damage to the delivered item from that point on.

  • During peak periods and public holidays, you may expect delays of up to 5-7 working days.

  • We are unfortunately unable to deliver to army camps and off-shore islands in Singapore. 

 

Self-Collection

  • You may also choose to pick up your package at either of these locations:

Plain Vanilla Tiong Bahru
1D Yong Siak Street
Opening Hours: Daily, 7:30AM - 7PM
Self-Collection Days: Wednesday (order cut off Monday 12pm) or Saturday (order cut off Wednesday 12pm)

Plain Vanilla East Coast
199 East Coast Road
Opening Hours: Daily, 7:30AM - 7PM
Self-Collection Days: Monday (order cut off Friday 12pm) or Friday (order cut off Tuesday 12pm)


Office
315 Outram Road #08-06
Tan Boon Liat Building
Opening Hours: Monday to Friday, 10AM - 6PM
(Do note that our office is not a showroom, and only serves as a pick-up point)

     

      • You will receive an email confirmation when your package has arrived at your chosen location, typically within 3-5 working days. Please do not head down until you have received an e-mail confirmation.

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